Client Care
Client Care
Our Client Care team is delighted to assist you with any questions regarding our collections, orders, services, or jewellery care.
Whether you are selecting a gift, enquiring about an existing order, or seeking advice on caring for your CELYRA creation, we are here to help.
Contact Us
celyra.concierge@gmail.com
0763143472
Client Care Hours
Monday – Friday
9:00 AM – 6:00 PM (Sri Lanka Time)
We endeavour to respond to all enquiries within one business day.
Assistance
Our Client Care team can assist you with:
• Product enquiries
• Order assistance
• Shipping information
• Returns and exchanges
• Jewellery care
• General enquiries
Before Contacting Us
To help us assist you as efficiently as possible, please include your order number in any correspondence regarding an existing purchase.
A Personal Service
Every CELYRA creation is presented with exceptional care and attention to detail. We are committed to ensuring that your experience reflects the same level of excellence from the moment you discover our collections to long after your purchase.
We look forward to assisting you.
CELYRA
Quietly Iconic.